Agency Leadership August 28, 2012 Are you asking your clients or strategic partners for referrals? Asking for referrals can be an efficient and effective way to gain more business One… Jenny 0
Agency Leadership August 20, 2012 4 reasons agency account handlers need negotiation skills training The skill of negotiating is one that needs to be learned and frequently practiced if… Jenny 0
Improve Account Management Skills August 19, 2012 8 tips for using e-mail for excellent customer service It's quite difficult to imagine that when I worked in an ad agency in London… Jenny 0
Agency Leadership August 15, 2012 Why all account managers need a strategic account review A strategic review is an excellent way to keep the whole agency up to date… Jenny 0
Improve Account Management Skills August 15, 2012 7 quick time management tips for account management Try these tips to make you more efficient and focussed at work As a good… Jenny 2
Improve Account Management Skills August 14, 2012 Account managers: Don’t let internal meetings be a time suck! Don't make your internal meetings a waste of time Internal meetings can be a… Jenny 0
New to Account Management August 10, 2012 Feel stuck in your account management career? 3 things you can do right now Spend time thinking about where you're headed You may be lucky enough to work in… Jenny 0
Improve Account Management Skills August 8, 2012 10 steps for dealing with a difficult client Try to remain calm and empathetic when dealing with an angry client As an Account… Jenny 0
Improve Account Management Skills August 4, 2012 Top 10 customer service skills for account managers An excellent Account Manager knows their stuff All of us at certain points are customers… Jenny 0
Improve Account Management Skills August 1, 2012 Account management skills: The value of asking for feedback Asking for feedback can be scary When was the last time you asked someone for… Jenny 0