6 steps to effective delegating for agency leaders

As you are promoted in an agency often your job changes shape and becomes more about leading a team and motivating and coaching others rather than trying to deliver all of the work yourself. To be successful in your new role you need to understand that it requires a completely different skill set – and […]

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From account manager to people manager – 4 principles

According to a survey by the Chartered Institute of Personnel and Development 8 out of 10 managers think their staff are satisfied with them and yet only 58% of their staff agree. This suggests many bosses have an inflated opinion of their management skills. If you’re gainfully employed I’m sure at one time or another […]

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From account handler to agency owner (video interview)

Have you ever wondered what it would be like to own your own agency? Perhaps you’ve been working in agency account management a while and fancy having your own agency to manage? Well if the thought has ever crossed your mind, you are currently in the process of setting it up or if you’ve already […]

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