February 22, 2024
The trouble with account managers
I read as many reports I can about the state of agency account management and…
February 20, 2024
How to manage a remote agency team, with Gustavo Razzetti
Welcome to episode 108. Are you struggling to manage a remote agency team? If so,…
February 15, 2024
Why do we need account managers anyway?
When you start an agency, typically you start with project management. As a small, agile…
February 6, 2024
How to price to maximise profit, with Alfie Wenegieme
Welcome to episode 107. If you’ve ever wondered if you’re pricing your services in the…
January 29, 2024
Is billing by the hour killing your account manager’s proactivity?
The account manager's job is to keep and grow client relationships. Given they're speaking to…
January 9, 2024
How to Sell, with Marcus Cauchi and Benjamin Dennehy
Welcome to episode 105, I have invited two of my most popular podcast guests back…
December 19, 2023
Agency project management and service delivery, with Joanne Reid, Cactus
Welcome to episode 104. In this episode, I talk all things agency project management with…
December 9, 2023
How to get account managers to ask better questions
Why do account managers miss new account growth opportunities in client meetings? Often it’s because…