Podcast April 23, 2024 How to win without pitching, with Shannyn Lee Welcome to episode 112. This episode will be particularly valuable for you if your job… Jenny 0
Account management skills developmentAgency LeadershipGrow your business April 22, 2024 The importance of documenting your client results as a creative agency account manager Recently, I chatted to Tim Riesterer, Chief Strategy Officer at Corporate Visions. We discussed the… Jenny 0
Account management skills developmentImprove Account Management SkillsNew to Account Management April 9, 2024 How to prevent 3 difficult client conversations – a checklist for account managers There are little things account managers can do well to avoid big client complaints. Here… Jenny 0
Podcast April 9, 2024 How a workshop culture builds high performing agency teams, with Alison Coward Welcome to episode 111. This episode will be particularly relevant for you if you're heading… Jenny 0
Account management skills developmentAgency LeadershipBusinessGrow your businessImprove Account Management Skills April 4, 2024 How to solve a client’s business problem as an agency account manager Michael Farmer, a management consultant who has studied creative agencies for 30 years, said this… Jenny 0
Account management skills developmentAgency LeadershipGrow your business April 4, 2024 Why is the agency business model not working? Michael Farmer, the author of two key books in the agency industry ‘Madison Avenue Manslaughter’… Jenny 0
Podcast March 27, 2024 Selling your agency in 2024, with Jonathan Baker Welcome to episode 110. This episode is for you if you're an agency owner either… Jenny 0
Podcast March 7, 2024 Why the agency business model isn’t working, with Michael Farmer Welcome to episode 109. My guest is Michael Farmer, a management consultant who has been… Jenny 0
Account management skills developmentAgency LeadershipImprove Account Management Skills February 22, 2024 The trouble with account managers I read as many reports I can about the state of agency account management and… Jenny 0
Podcast February 20, 2024 How to manage a remote agency team, with Gustavo Razzetti Welcome to episode 108. Are you struggling to manage a remote agency team? If so,… Jenny 0