# Account Management Skills

> Account Management Skills is a UK-based training and coaching business, founded by Jenny Plant, that helps creative and marketing agencies grow revenue from existing clients by building their account managers' commercial and consultancy skills, often supported by AI tools.

The site serves two main audiences: agency owners looking for a diagnostic on why account growth is stalling, and agencies ready to train their account management teams. It also hosts the Creative Agency Account Manager Podcast and a regular blog on agency account management topics.

## Training Programmes

- [Account Growth Strategy Session](https://www.accountmanagementskills.com/account-growth-strategy): £1,500 ($2,000) 90-minute diagnostic session for agency owners and senior leaders, built around a Growth Readiness Scorecard and a Client Portfolio Categorisation Matrix. Delivers a written diagnosis, three ranked 90-day priorities, and a 90-day check-in.
- [Account Accelerator™](https://www.accountmanagementskills.com/account-accelerator): £2,500 ($3,500) per person, flagship 12-week live cohort programme (max 25 people) for account managers and directors. Built on the three-pillar framework (Commercial Clarity, Consultancy Capability, Cultural Continuity), with live training and Q&A sessions, templates, AI tools/prompts, and a peer Slack community.
- [Account Booster](https://www.accountmanagementskills.com/account-booster): One-week intensive group training for a whole agency team, combining workshops, assessments, and 1:1 coaching.
- [Account Kickstarter](https://www.accountmanagementskills.com/account-kickstarter): Self-directed online course for new or developing account managers, including an "AI for Account Managers" module.

## Content

- [Blog](https://www.accountmanagementskills.com/blog): Articles on agency account management, client growth, and commercial skills.
- [Podcast](https://www.accountmanagementskills.com/podcast): Creative Agency Account Manager Podcast, hosted by Jenny Plant, featuring agency leaders and strategists.
- [Events](https://www.accountmanagementskills.com/events): Upcoming programme cohorts, workshops, and webinars.
- [AI Readiness Quiz](https://www.accountmanagementskills.com/ai-readiness-quiz): Free 3-minute quiz assessing how AI-ready an agency's account management team is.

## About

- [About](https://www.accountmanagementskills.com/about): Founded in 2016 by Jenny Plant, who moved from 20+ years in agency account management into sales-informed consultancy training. Explains the AMS approach (consultancy techniques plus AI-enabled tools) and introduces the wider team.
- [Contact](https://www.accountmanagementskills.com/contact): Booking link for a discovery call and general contact details.