What makes a great account manager - my interview on the Agency Dealmasters podcast

Written By Jenny Plant

As a podcaster myself, sometimes it's great to sit on the other side of the 'virtual' desk! I was delighted to be asked by Nathan Anibaba of the Agency Dealmasters Podcast to chat to him about all things account management.Just a few of the areas we covered included:

  • What makes a great account manager
  • The difference between account management and project management, how agencies typically have one person doing both roles, and why that’s such a mistake
  • My suggestions on how to structure account teams.

Nathan has had some amazing guests on his own show and also creates world-class B2B podcasts for brands and agencies. Once you've listened to my episode, do check out some of the other interviewees,  including successful agency owners, authors and marketers.

Jenny Plant

This article was written by Jenny Plant is the founder of Account Management Skills and a straight-talking coach for agency account managers, focused on practical tools to help you retain client relationships and grow your accounts.

Jenny is also a podcast host, speaker, trainer and workshop facilitator.

https://accountmanagementskills.com/
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