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Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.

Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.

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Jenny Plant Jenny Plant

3 things to check in your biggest agency accounts

This week I ran three account growth workshops with agency teams – all very different types of agencies but some common themes came up. Here are a few scenarios and takeaways that sparked great conversations – and might be worth a nudge for you or your team

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