What your clients don't tell you (part 2) with Carey Evans & Simon Rhind-Tutt

Podcast
Written By Jenny Plant

Welcome to episode 121. This is part two of a two-part interview with Simon Rhind-Tutt and Carey Evans, who are Co-Founders of Relationship Audits.If you missed part one, I would really recommend you go back and have a listen (it’s episode 120). Simon and Carey just packed it full of insights and tips for agencies when it comes to strengthening their client relationships.This episode is no exception and we talk about:- what every client wants but rarely gets from an agency- what a brain trust is and why you might want one for your agency- and why leveraging your learnings from other client relationships is often a huge missed opportunity.If you'd like notifications about future guests coming on the podcast, or notes from the episodes that I have with guests, as well as tips on agency account management and potential trainings, then you can sign up for my weekly newsletter here. 

Jenny Plant

This article was written by Jenny Plant is the founder of Account Management Skills and a straight-talking coach for agency account managers, focused on practical tools to help you retain client relationships and grow your accounts.

Jenny is also a podcast host, speaker, trainer and workshop facilitator.

https://accountmanagementskills.com/
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What your clients don't tell you (part 1), with Carey Evans and Simon Rhind-Tutt