Blog
Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.
Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.
How to conduct a performance review: A guide for Account Directors
If you're new to the role of Account Director and are managing people for the first time, at some point you will be required to carry out a performance