Welcome to episode 137. If you’ve ever wondered when’s the right time to introduce an account manager role into your agency - or how that change might impact the way you serve clients - this episode is for you.
I’m joined by Cameron Magee, founder of event production agency avad3, trusted by clients such as Walmart and the White House.He shares with me:
Why he waited until 30+ employees to hire a dedicated account manager
What changed when Cameron stepped back from day-to-day client contact
The growing pains of introducing account management into a production-led culture
Advice Cameron would give to other agency owners ready to make the leap
We also touch on where the live event industry is going - and why hybrid events might start to feel a bit more like first-class travel experiences.
If you'd like to connect with Cameron, you’ll find him most active on LinkedIn: http://www.linkedin.com/in/c-magee or go to the avad3 website: http://avad3.com/
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