Account management skills developmentImprove Account Management SkillsNew to Account Management How to prevent 3 difficult client conversations – a checklist for account managers There are little things account managers can do well to avoid big client complaints. Here…JennyApril 9, 2024
Account management skills developmentAgency LeadershipBusinessGrow your businessImprove Account Management Skills How to solve a client’s business problem as an agency account manager Michael Farmer, a management consultant who has studied creative agencies for 30 years, said this…JennyApril 4, 2024
Account management skills developmentAgency LeadershipGrow your business Why is the agency business model not working? Michael Farmer, the author of two key books in the agency industry ‘Madison Avenue Manslaughter’…JennyApril 4, 2024
Account management skills developmentAgency LeadershipImprove Account Management Skills The trouble with account managers I read as many reports I can about the state of agency account management and…JennyFebruary 22, 2024
Account management skills developmentAgency LeadershipGrow your business Why do we need account managers anyway? When you start an agency, typically you start with project management. As a small, agile…JennyFebruary 15, 2024
Account management skills developmentAgency LeadershipImprove Account Management Skills Is billing by the hour killing your account manager’s proactivity? The account manager's job is to keep and grow client relationships. Given they're speaking to…JennyJanuary 29, 2024