This episode is going to be timely if you’re currently trying to work out how to navigate using AI legally.

On 29th & 30th September 2026, Jenny Plant and Brett Harned are bringing agency owners, account managers, project managers and operations leaders together in Atlanta, Georgia to work through some of the biggest questions facing agencies right now.

This conversation is all about how creative agencies can get smarter, safer and more intentional about using AI.

This conversation is going to be particularly interesting for you if you’re an agency owner struggling with spreadsheets, disconnected systems and lack of visibility over pricing, profitability or resourcing.

This episode will be particularly useful to you if you’re an agency owner or account manager who wants to move your client conversation away from execution and further upstream into strategy, ideas and innovation.

This podcast episode with Brian Kessman is going to be particularly useful if you’re thinking about how agencies can stay profitable and relevant as AI reshapes the way work is delivered and valued.

If you’ve been thinking about how the agency business model is evolving, and what clients are looking for from their agency partners now, this conversation might spark some ideas about how to work with clients differently.

Emily Hatton, Founder at AI for Agencies, talk about why AI adoption so often becomes a bit chaotic inside a creative agency.

Eloise (Ellie) Todd, Account Director at strategicabm, shares how account-based marketing actually works in the real world — not the textbook version — and why getting sales and marketing aligned can make or break results.

We’re diving into one of the most important topics in client relationships: trust, with Charles H. Green - an author, speaker and world expert on trust-based relationships and sales in complex businesses.

If you’ve ever walked into a client meeting (or a pitch… or a QBR… or onto a stage) and thought, “I’ve got so much to cover - how do I say it without losing people?” - you’re going to love this podcast episode with Martin Barnes.

In this episode, we talk with Michael Farmer to unpack what’s really going on in the agency world right now - and what it means for you if you’re running an agency, leading clients, or working in account management.

In this episode, we talk with Kate Eversole and Jonathan Gwillim at Pharmabrands about the shift in 2025 where we were talking to what's relevant in March 2026, which is all about AI agents.

This episode with Gavin Bell is especially useful if you're an agency owner thinking about an exit, or perhaps you're an account lead who wants to help your agency become more sellable and less dependent on one person. 

We’re looking at the agency’s engine room - operations. And how getting the fundamentals right can improve profitability, reduce chaos and set you up for better use of automation and AI..

This chat will be particularly interesting for you if you’re an agency owner or account manager who has to work with marketing procurement (especially in pharma / biotech industry).

I’m joined by Richard Coope from Brightful, who helps large, complex organisations fix the brand, digital and cultural bottlenecks that block content and slow down campaigns, using AI-enabled workflows and marketing automation.

I’m chatting again with my go-to guru for the now, next and future of the agency business model, Spencer Gallagher. In this conversation, we really dig into what transforming with AI means in practice for you as an agency leader or account manager.

If you’re trying to work out how to integrate AI into your agency without losing the human side of what you do, this conversation will help.

This episode is for anyone in agency new business or running sales. My guest is Ryan Hall, Founder of Friday Solved, where he helps agencies build scalable and sustainable sales engines.