For agency owners and account teams
Events
Learn how to keep clients longer and grow accounts with confidence
SoDA webinar: Roles & responsibilities of AM & PM: Collaborating for maximum advantage
This webinar session in partnership with PCI, will address organizational design regarding these two critical disciplines and how the relationship breakdown between them can be structured for the greatest impact. Brett Harned, Project Management Coach, and Jenny Plant, Founder of Account Management Skills, will come together to explore what AMs and PMs each own, where responsibilities overlap and how they work together on handoffs, scope changes and client communication.
AM:PM The Agency Leadership Event
AM:PM is a 1.5 day event in Atlanta, Georgia for agency owners, account managers, project managers, and operations leaders who want to step back, rethink how their teams work together, and have honest conversations about growth, delivery, AI, communication, and the operational reality of modern agency life.
How to Grow Existing Client Relationships
From order taker to trusted advisor. This session shows you how to maximise account growth and build a repeatable rhythm of proactive, commercially-minded conversations with models and actions.
AI For Account Managers
AI is changing how clients buy and how agencies deliver. In 90 minutes, you’ll learn where AI genuinely helps account managers today, what to avoid and how to use it to spot opportunities, save time, and show up smarter in every client conversation.
Account Managers as Agency Growth Drivers
Many agencies want more revenue from existing clients, but don’t yet have a simple, shared way of making that happen. In 60 minutes, you’ll see a practical framework for client-centric account growth, how to build on “doing great work” so it also drives growth, and some small shifts in structure, expectations and culture that help your team grow accounts confidently without feeling pushy.
Account Accelerator programme – AI-enabled account retention and growth for agency account managers 2026
Build a more entrepreneurial mindset in your account management team and accelerate account growth by harnessing the power of AI.
FREE WEBINAR - From order taker to advisor: Building an entrepreneurial team to future-proof client relationships
This FREE webinar is suitable for agency owners, client services directors and those at a senior level in account management responsible for retention and growth of client relationships and who want to keep their precious client relationships and grow their accounts in 2026.