How to Stay Resilient When Agency Life Feels Uncertain

Welcome to episode 175. This episode is a timely one if you’re feeling uncertain or anxious about change and you’re looking for some practical advice and steps to strengthen your resilience.

I'm chatting with James Elliott MSc, former airborne forces, Master of Science in war and psychiatry, best selling author, and Founder of the Think Yourself Resilient Methodology.

We cover:

  • what’s going on in your brain when you feel threatened at work

  • why a rude comment from your boss can feel so personal

  • and how to move on from a mistake.

We also talk about why resting is sometimes the most resilient thing you can do. James shares some really practical advice on two questions to ask yourself when you’re anxious about the future.

I’ve heard James' story twice and it moved me just as much the second time. For someone who’s been through so much, he talks about resilience as hope.

You can connect with James Elliott here:

https://www.linkedin.com/in/james-elliott-msc-8360a41b5/

james@thinkyourselfresilient.com

How agency owners can work with me:

If account growth feels inconsistent, I’m running Account Growth Diagnostic sessions this autumn to find out what’s working and unpick what isn’t before you turn to team training. Details are here.

Jenny Plant

This article was written by Jenny Plant is the founder of Account Management Skills and a straight-talking coach for agency account managers, focused on practical tools to help you retain client relationships and grow your accounts.

Jenny is also a podcast host, speaker, trainer and workshop facilitator.

https://accountmanagementskills.com/
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How AI is changing what clients need from agencies, with Zaynab Zubair