What’s Next for Account and Project Management?

Welcome to episode 168.

This one is a little different because I’m joined by my AM:PM event co-host, Brett Harned.

On 29th & 30th September, Brett and I are bringing agency owners, account managers, project managers and operations leaders together in Atlanta, Georgia to work through some of the biggest questions facing agencies right now.

  • How should account and project management roles evolve?

  • Where can AI genuinely improve delivery?

  • And how do you grow client relationships without damaging profitability or burning out the team?

My biggest takeaway is that agencies don’t need to have all the answers, but they do need to create the space to ask better questions.

This is what we explore in this episode, and the questions are also at the heart of the AM:PM Event.

The early-bird ticket price ends on 31st July - you can find out more and book your place here: http://theampmevent.com/

Jenny Plant

This article was written by Jenny Plant is the founder of Account Management Skills and a straight-talking coach for agency account managers, focused on practical tools to help you retain client relationships and grow your accounts.

Jenny is also a podcast host, speaker, trainer and workshop facilitator.

https://accountmanagementskills.com/
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Why Aren’t Agency Account Managers More Proactive? An Honest Answer for Agency Leaders

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Brains Before Bots: How Agencies Can Use AI Without Losing Their Edge