Blog
Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.
Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.
Top 5 questions for Account Managers to ask their clients
In a recent discussion in the Linked-in Account Manager Group I asked Account Managers "Can you recommend some of the best questions you ask your clients"
Account handlers guide to prioritizing clients and focussing time
You'll find the presentation has five key sections, each with a group exercise to ensure the session is very interactive