Blog
Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.
Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.
Strategic account review outline PPT template
What have you done to help your client reach their objectives? What have been the successes while managing the account? What were the challenges?
Account handlers guide to prioritizing clients and focussing time
You'll find the presentation has five key sections, each with a group exercise to ensure the session is very interactive
How to grow existing business by asking great questions
If you’d like to grow your account but not sure where to start, this book will help you step by step in the cross-selling process. You’ll have a template for how to approach a client and sell by
How to conduct a performance review: A guide for Account Directors
If you're new to the role of Account Director and are managing people for the first time, at some point you will be required to carry out a performance
What Madonna's fall at the BRITs can teach us about presenting
Madonna's accidental fall off the stage during her live performance at the Brit Awards this year sent the world's media into overdrive.
What holds you back in selling [video interview]
In the second part of our interview, Marcus Cauchi, one of the UK's most successful Sandler sales trainers provides insight into why your sales performance
The most powerful client meeting agenda ever [video interview]
If you are trying to protect and grow your current client business and prefer to follow a proven sales process rather than running by the seat of your pants, then Marcus Cauchi from Sandler Training has a gem of a technique for you.