Blog
Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.
Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.
Are you having a deliverables conversation or a business outcomes conversation?
AI isn't the problem. The conversation is. Most agencies are still having a deliverables conversation when they should be having a business outcomes conversation.
Account handlers guide to prioritizing clients and focussing time
You'll find the presentation has five key sections, each with a group exercise to ensure the session is very interactive