Blog
Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.
Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.
10 Essential Skills for Account Managers
The role and skills required of an Account Manager vary from industry to industry and job to job, but cross section of professionals I surveyed were fairly unanimous on what they believed the most important Account Management skills were.
What makes a great account manager - my interview on the Agency Dealmasters podcast
As a podcaster myself, sometimes it's great to sit on the other side of the 'virtual' desk! I was delighted to be asked by Nathan Anibaba of the Agency Dealmasters Podcast to chat to him about all things account management.
