Blog
Practical, straight-talking advice for agency account managers who want to retain client relationships and grow accounts.
Expect clear frameworks, real examples and simple tools you can put to work immediately - from running tighter client meetings and QBRs, to spotting growth opportunities and handling tricky conversations.
How to negotiate with procurement, with Mike Lander
Welcome to episode 87. In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments.
How a copywriting agency is embracing generative AI
Agencies use generative AI tools to make internal workflow more efficient and teams more productive. In the latest episode of the Creative Agency Account Manager podcast, Konrad Sanders CEO of The Creative Copywriter shares 3 use cases
How AMs and PMs work together in an internal comms agency, with Lindsay McCleary and Sara Forner Howland
Welcome to episode 85. This episode is for you if you're interested in understanding how a project management team and an account management team work together in an internal communications agency.
How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe
Welcome to Episode 83. On this episode, we're talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam.
How to lead your clients into the future, with Kathryn Strachan
Welcome to Episode 81. This episode is for you if you're looking for inspiration on how to enhance your clients' experience and lead them into the future.
Agency mergers and acquisitions, with Mark Sainthill
Welcome to Episode 80. My guest is Mark Sainthill, an agency M&A expert. If you're an agency owner, you're thinking about selling either now or at some point in the future, Mark talked about the main things you need to consider if you want to sell and why market conditions and timing are really key.
What can building a personal brand do for you?, with Ash Jones
Welcome to Episode 79. We're talking about personal branding, what it is, what it's not, and why my guest thinks many people are approaching it in the wrong way. Who better to talk about this topic than the founder of personal branding agency Great Influence, Ash Jones.
3 AI apps all account managers should be using
I’ve been exploring how AI can help agency account managers. Here are three apps you can get started with straight away that’ll help you in your role.
How to lead a client services team in an award winning digital marketing agency, with Beth Sharma
Welcome to Episode 75 with my guest Beth Sharma, Client Services Director at Hallam.
How to raise your account management game (part one), with Jenny Plant
Welcome to Episode 74. This episode is for you if you're in more of a senior account management role position in an agency, and you're looking to step up, to raise your game.
